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Surgery Times
Morning surgeries are held by appointment from 8:30 - 10:00am.
These can be booked in advance or on the day. There is an open surgery from 10:00 - 10:45am without appointments.
Anyone who arrives before 10:45am will be seen that morning. If you wish to see a particular doctor, please ring
to make sure they are on duty.
Evening surgeries are by appointment, but urgent cases will always be fitted in. It is helpful if you could let
us know if you need a longer appointment. The standard time is 10 minutes.
Telephone advice is available outside of surgery hours. The best time to phone is between 11:45 and 12:30 or
between 15:30 and 16:00.
Ante-Natal Clinic: Monday 11:00 - 12:00
The surgery is open and staffed by receptionists from 8:00am - 6:30pm Monday to Friday.
Reception staff are very busy during morning and evening surgeries, and it is helpful if you could ring for non-urgent
appointments, test results etc. after 11:00am and before 4:00pm.
How to see the practice nurse
The practice nurse clinics are by appointment only, though we try to leave spaces for urgent problems. One of the
nurses is on duty from 8.30am - 12 noon, and from 4.00 - 6.30pm.
The practice nurse can do a wide range of procedures including dressings, injections, immunisations (routine and
travel), ear washouts, ECGs and hearing tests. She is also able to do health checks and advise on smoking, alcohol,
diet and exercise.
The Diabetic Clinic, Asthma Clinic and Heart Disease Clinic are held at special times during the week and are by
invitation only.
Outside normal surgery hours
Telephone 01420 562153 at all times.
Outside normal surgery hours, your call will be transferred direct to the answering service. Be prepared to give
details about the patient and the nature of the problem. This information is treated confidentially.
Out-of-hours calls are managed by Thamesdoc, who run an Out of Hours base at the Chase Hospital in Bordon (alternative number 02083909990).
If you want medical advice, you may contact NHS Direct on 0845 46 47 or visit the NHS Direct Website on www.nhsdirect.nhs.uk.
The nearest NHS Walk-in Centre is in Shirley, Southampton:
West Southampton Walk-in Centre
1a Howards Grove
Southampton
SO15 5PR
which is open Monday - Sunday, 7am - 10pm
In an extreme emergency (e.g. severe chest pains, collapse, severe bleeding), do not hesitate to dial 999 to call an
ambulance.
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