|Monday*||08:00 - 18:30|
|Tuesday||08:00 - 18:30|
|Wednesday||08:00 - 19:45|
|Thursday||08:00 - 18:30|
|Friday*||07:30 - 18:30|
*excludes public holidays
Dr Philip J West
MB BS DRCOG MRCGP, Qualified 1995 (London)
Dr Heather Scott (Associate)
MB BS DRCOG MRCGP, Qualified 2002 (London)
Dr Liz Hughes (Associate)
BM DCH DRCOG MRCGP, Qualified 1999 (Southampton)
There has been a doctor's surgery at the Boundaries for over 70 years. The present purpose-built premises were opened in 1987 and a large extension was added in 2002.
Our aim is to provide you with the best possible comprehensive medical service. All members of the practice team work closely together and are committed to continuity of care for the whole family.
Patient Participation Group MeetingThe next meeting of our PPG will be held on Wednesday 28 February 2018 commencing at 19:00, all are welcome.
Text Messaging Service
Boundaries Surgery is introducing a Text Messaging service to improve patient services, e.g. appointment reminders/cancellations, test results etc. We hope to introduce this from February 2018.
If you would like to be included then please confirm your mobile number with our Reception Team next time you contact the surgery.
The A31 Community Wellbeing Hub
The A31 Community Wellbeing Hub is an initiative by 5 General Practice Surgeries, all linked by the A31 (hence the title), to enable their patient communities access to a space to interact with a variety of organisations that can assist in providing specialist support or useful information across a wide range of topics.
The Hub will be run on a drop in basis where people can find out more or share experiences or knowledge in a relaxed and social atmosphere, with a cuppa!
For more information please go to https://www.a31communitywellbeinghub.com/.
How to get the most from your GP - in less than 10 minutes
How to use a 10 minute appointment with the doctor:
Our doctors try to run to time but we realise they will often be running late. Most patients are very understanding when this happens, especially in the event of an emergency or someone who is especially unwell. To help our doctors keep to time we ask that patients come to a 10 minute appointment with one problem to discuss. 10 minutes is usually enough time to deal with a single problem and the notes, prescriptions and referrals that are generated from the consultation.
If you know in advance that you need to discuss 2 or more problems then please book a double appointment. It is always helpful to list the problems at the start of the appointment and to start with the most important thing. This is often the issue that will have actually led you to book the appointment.
Please be prepared to book another appointment to deal with things that cannot be covered if you run out of time. We want to do justice to the problems that patients consult with so cramming lots in to a 10 minute appointment could result in only dealing with things superficially or missing important information.
If you have been asked to attend for a medication review, or review of a longstanding condition, it is likely that this discussion will take up the time of the appointment so please be realistic about what else might be possible to discuss without booking additional time.
We are very happy for patients to attend with other family members but please do not expect them to be able to consult within your appointment, without prior agreement from the doctor. If an additional appointment is needed then we will try and arrange this at a suitable time.
Public Health England have issued a Shingles Vaccination Calendar to make it easier to establish eligibility. It can be found here: https://www.gov.uk/government/publications/shingles-vaccination-for-adults-aged-70-78-or-79-years-of-age-calculator
PocketMedic has worked with NHS doctors, nurses and patients to create a series of short films to help you to manage your health.
You can watch these films as many times as you like and learn from other patients and health care professionals about your condition.
The following films are available for you to watch:
We hope you will find these films helpful and would love to know what you think.
When you have watched all the films in the series, please let us know by completing 4 very short questions by clicking on the survey link on the first page.
If you have any difficulties accessing the films or have any comments, please email firstname.lastname@example.org
The demands on our Open Surgery continue to increase which has resulted in lengthier waiting times and a higher demand for parking in our small car park. In order to alleviate these growing pressures with effect from 1st February 2017 we are expanding our telephone triage system which will result in all patients being able to discuss their problem with a GP prior to being seen.
If you have an urgent condition that you feel needs to be reviewed that day then please phone reception between 08:30 and 10:00, providing an overview of what the problem is to the receptionist. The GP will then phone you back, as soon as possible, to discuss further and arrange an appointment later in the morning, if deemed appropriate. Please ensure that you remain obtainable on the number you wish to be phoned back on and that when the GP calls the telephone number will be withheld.
We continue to ask that all non-urgent problems, medication reviews, repeat prescriptions and sick notes (which can be backdated), or problems that need followed up should be booked into a routine appointment with a GP and if you have multiple or complex problems then request a double appointment.
Remember that both Chawton Park Surgery or Alton Health Centre offer a minor injuries walk in service which is offered between 8am and 6.30pm to any patient who is able to walk and who has had an accident during the last 24 hours over weekdays or 48 hours over weekends. They are able to take X-Rays and stitch and dress wounds.
Also your local pharmacist can provide information on treatment of minor conditions and healthy living, as well as medication advice.
All dental problems should be discussed with your dentist or you can access urgent dental care by calling NHS 111.
Many thanks for your help during this change, which will hopefully avoid long open surgery waits.