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Opening Times

Day Hours
Monday*08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 19:45
Thursday08:00 - 18:30
Friday*07:30 - 18:30

*excludes public holidays

Doctor Availability

Doctor Mon Tue Wed Thu Fri
Dr WestY YYY
Dr HughesYY  Y
Dr ScottAM AM Y  

Dr Philip J West

MB BS DRCOG MRCGP, Qualified 1995 (London)

Dr Heather Scott (Associate)

MB BS DRCOG MRCGP, Qualified 2002 (London)

Dr Liz Hughes (Associate)

BM DCH DRCOG MRCGP, Qualified 1999 (Southampton)

There has been a doctor's surgery at the Boundaries for over 70 years. The present purpose-built premises were opened in 1987 and a large extension was added in 2002.

Our aim is to provide you with the best possible comprehensive medical service. All members of the practice team work closely together and are committed to continuity of care for the whole family.

Latest News

Contact Details

Patients are requested to make sure they keep us up to date with their contact details, particularly phone numbers.  We can only contact you based on the details we hold.

Patient Participation Group Meeting

The next meeting of our PPG will be held on Wednesday 25 April 2018 commencing at 19:00, all are welcome.

Text Messaging Service

Boundaries Surgery is introducing a Text Messaging service to improve patient services, e.g. appointment reminders/cancellations, test results etc.  We hope to introduce this from April 2018.

If you would like to be included then please confirm your mobile number with our Reception Team next time you contact the surgery.

The A31 Community Wellbeing Hub

The A31 Community Wellbeing Hub is an initiative by 5 General Practice Surgeries, all linked by the A31 (hence the title), to enable their patient communities access to a space to interact with a variety of organisations that can assist in providing specialist support or useful information across a wide range of topics.

The Hub will be run on a drop in basis where people can find out more or share experiences or knowledge in a relaxed and social atmosphere, with a cuppa!

For more information please go to

How to get the most from your GP - in less than 10 minutes

How to use a 10 minute appointment with the doctor:

Our doctors try to run to time but we realise they will often be running late.  Most patients are very understanding when this happens, especially in the event of an emergency or someone who is especially unwell.  To help our doctors keep to time we ask that patients come to a 10 minute appointment with one problem to discuss. 10 minutes is usually enough time to deal with a single problem and the notes, prescriptions and referrals that are generated from the consultation.

If you know in advance that you need to discuss 2 or more problems then please book a double appointment. It is always helpful to list the problems at the start of the appointment and to start with the most important thing.  This is often the issue that will have actually led you to book the appointment.

Please be prepared to book another appointment to deal with things that cannot be covered if you run out of time.  We want to do justice to the problems that patients consult with so cramming lots in to a 10 minute appointment could result in only dealing with things superficially or missing important information.

If you have been asked to attend for a medication review, or review of a longstanding condition, it is likely that this discussion will take up the time of the appointment so please be realistic about what else might be possible to discuss without booking additional time.

We are very happy for patients to attend with other family members but please do not expect them to be able to consult within your appointment, without prior agreement from the doctor. If an additional appointment is needed then we will try and arrange this at a suitable time.

Shingles Vaccinations

Public Health England have issued a Shingles Vaccination Calendar to make it easier to establish eligibility.  It can be found here:

Pocket Medic

PocketMedic has worked with NHS doctors, nurses and patients to create a series of short films to help you to manage your health.

You can watch these films as many times as you like and learn from other patients and health care professionals about your condition.

The following films are available for you to watch:

Pre-Diabetes -

Type 1 Diabetes -

Type 2 Diabetes -

Gestational Diabetes -


Exercise with Lung Disease -

Chronic Pain -

Wellbeing -

Life after Cancer -

Heart Failure -

We hope you will find these films helpful and would love to know what you think.

When you have watched all the films in the series, please let us know by completing 4 very short questions by clicking on the survey link on the first page.

If you have any difficulties accessing the films or have any comments, please email